Exchange and return policy

Exchange and return policy

We are keen to provide the best service to our valued customers.

All your purchases from (Khayal Al Saad Store) are subject to the golden guarantee and are subject to exchange and return within 3 days from the date of receiving the order. All you have to do is:

Ensure that it remains in its original condition and that all its accessories are preserved.

Do not use the product

Then contact us via WhatsApp.

Explain the reason for the return with the order number.

If you wish to replace the order or part of it:

All you have to do is contact customer service and tell them about the products you want to replace and the new products you want to get.