Please modify the content of the exchange and return policy page to be fully compatible with the gold guarantee (30 days), using your clear and beautiful style, while standardizing all time periods and adding a purchase clause for groups:
Exchange and Return Policy
In our commitment to providing the best service to our valued customers, all your purchases from (Khayal Al Saad Store) are covered by the Gold Guarantee and are eligible for exchange or return within 30 days of the order date. All you have to do is:
- Returns under the Gold Guarantee (trial product):
- Only one product from the first order is allowed to be tried by each customer, and if you are not satisfied with it, you can return it and get a refund within 30 days of receiving the order.
- Exchange and return for the remaining products (sets):
- If more than one product is purchased (2 or more in the same order), the Gold Guarantee covers only the first trial product.
- The remaining products are exchangeable and returnable within 30 days, provided that they remain in their original condition with all their accessories and original sealed packaging intact and unopened or unused.
- Steps for exchange or return:
- Contact us via WhatsApp: +966535014967
- Explain the reason for the return or the products you wish to exchange, along with the order number.
- The customer service team will contact you and complete the procedures easily and conveniently.
